Restart Program Progression Coach: Empower Job Seekers

Serco Limited; Birmingham; On-site; GBP 30,000; Full time

Job summary

A leading employment support organization in Birmingham is seeking a Progression Job Coach to manage a caseload of unemployed customers on the Restart scheme. The role involves providing tailored support, job search assistance, and engaging with employers to secure work opportunities for clients. Ideal candidates will have coaching experience, strong interpersonal skills, and the ability to work in a performance-driven environment.

Benefits

Competitive salary with annual reviews

Up to 6% contributory pension scheme

25 days' annual leave plus bank holidays

24/7 Employee Assistance Programme

Qualifications

• Demonstrated experience in coaching and influencing.
• Experience in a performance-driven environment.
• Knowledge of local job markets and the recruitment sector.

Responsibilities

• Manage a caseload of unemployed customers and provide tailored support.
• Assist customers in job searching and application processes.
• Engage with employers to identify job opportunities for customers.

Skills

Coaching and influencing

Empathy

Interpersonal skills

Organization and time management

Education

Level 3 IAG qualification or equivalent

Tools

MS Word

Outlook

Excel

PowerPoint

Job description

A leading employment support organization in Birmingham is seeking a Progression Job Coach to manage a caseload of unemployed customers on the Restart scheme. The role involves providing tailored support, job search assistance, and engaging with employers to secure work opportunities for clients. Ideal candidates will have coaching experience, strong interpersonal skills, and the ability to work in a performance-driven environment.