Resource Coordinator

Telefonica Tech; Belfast; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A dynamic technology firm in the UK is seeking a highly motivated Resource Coordinator to manage and schedule consultants efficiently to deliver projects. Responsibilities include collaborating with stakeholders, ensuring high utilization of resources, administration of timesheets, and managing project resource meetings. The ideal candidate must have solid organizational abilities, excellent communication skills, and a proactive mindset. This is a full-time, hybrid role with a preference for on-site work two days a week.

Qualifications

• Demonstrable experience in a similar role within a Professional Services Project environment.
• Solid planning and organisational skills with the ability to prioritise work.
• Excellent oral and written communication skills.

Responsibilities

• Work closely with stakeholders to find resourcing solutions.
• Manage Technical Consultant schedules for optimal utilisation.
• Administer timesheets and manage project resource meetings.

Skills

Organisational skills

Communication skills

Problem-solving skills

Attention to detail

Team Player

Tools

Jira

Workday

Job description

We are now recruiting for a highly motivated and organised Resource Coordinator to join our Resourcing team. As a Resource Coordinator you will be responsible for effectively organising and scheduling technical consultants diaries in order to effectively deliver our various projects.

This is a fast paced ever-changing role and you will essentially be the glue that pulls the projects together. To succeed in this role you will need to be highly organised pro-active a quick thinker and personable.

Key Responsibilities

• Working closely with key stakeholders to find the right resourcing solution for our customers and the company;
• Pro-actively manage Technical Consultant schedules to ensure utilisation is high and bench time is limited; Additionally ensure that consultants are not overly utilised recognising the importance of duty of care.
• Coordination and allocation of resources to projects according to projects plans resource availability and skill set;
• Management of Jira project management tool and resourcing tickets;
• Escalate resource constraints or a skills shortfall to the Resourcing Manager;
• Assist with and maintain the skills matrix to ensure it is accurate at all times;
• Conduct and manage weekly Project Management resource meetings;
• Ensure new customers and projects are set up on all relevant systems;
• Ensure the correct Sales governance is followed and commercial coverage is in place;
• Assist with checking and approving timesheets for all Professional Services resources;
• Administration of approved annual leave;
• Assist with month end reporting this will include but not limited to ensuring all bookings are correctly entered onto the Resourcing system;
• Support other areas of the resourcing team including other administration duties as and when required.

Qualifications

Skills & Experience:

• Demonstrable experience of a similar role within a Professional Services Project environment;
• Previous experience within a resourcing role would be preferable;
• Solid planning and organisational skills with the ability to prioritise work;
• Ability to carry out tasks to a high standard with a strong eye for attention to detail;
• Robust and clear approach has the confidence to challenge offer opinion and push back when required;
• Excellent communication skills both oral and written with the ability to effectively articulate an opinion with both internal and external stakeholders through a variety of different mediums;
• Demonstrates creative thinking and problem-solving skills but knows when to escape;
• Team Player understands the importance of individual as well as team contribution.

Additional Information

This is a hybrid working role with 2 days a week onsite being preferable.

At Telefónica Tech we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.

Be yourself with us and feel that you belong.

We welcome applicants from all backgrounds and identities regardless of age disability gender reassignment marital or civil partnership status pregnancy or maternity race religion or belief sex and sexual orientation.

We are also committed to equity accessible hiring practices and creating an inclusive culture through many means including TogetHer (Womens network) and our Employee Resource Groups which include Diversity and Inclusion Telefónica Tech Pride Neurodiversity ELEVATE (African and Caribbean heritage network) and Sustainability.

We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.

Remote Work

No

Employment Type

Full-time

Key Skills

Employee Relations, ATS, Workers' Compensation Law, Benefits Administration, HRIS, Payroll, Employment & Labor Law, ADP, Administrative Experience, Human Resources, Recruiting, Workday

Experience: years

Vacancy: 1