Resident Liaison Officer - Social Housing Project Lead

Build Recruitment; Royal Leamington Spa; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a dedicated Resident Liaison Officer in Leamington Spa. The role involves working closely with site teams, residents, and clients on a Kitchen and Bathroom project. Candidates should have prior experience as an RLO, exceptional communication skills, and the ability to work collaboratively. A driving licence is required. This position offers a pay of £19.05 per hour.

Qualifications

• Previous experience working on maintenance projects as a Resident Liaison Officer (RLO) is essential – 6 to 12 months.
• Must have a driving licence.

Responsibilities

• Booking appointments and managing schedules.
• Handling resident complaints and issues with professionalism and efficiency.
• Maintaining property records and conducting validation and customer satisfaction surveys.
• Facilitating communication between all stakeholders for a seamless project experience.
• Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.

Skills

Exceptional communication skills

Ability to work collaboratively

Strong interpersonal skills

Proactive attitude

IT proficiency

Job description

A leading recruitment agency is seeking a dedicated Resident Liaison Officer in Leamington Spa. The role involves working closely with site teams, residents, and clients on a Kitchen and Bathroom project. Candidates should have prior experience as an RLO, exceptional communication skills, and the ability to work collaboratively. A driving licence is required. This position offers a pay of £19.05 per hour.