Resident Liaison Officer

Fortus Recruitment Group; Bolton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment company is seeking an experienced Resident Liaison Officer in Bolton to join their planned works team. This temporary position involves booking appointments, conducting surveys, and managing resident complaints, requiring strong communication and IT skills. Ideal candidates can work both independently and in teams. The role provides an opportunity to develop your career in an active facility management environment.

Qualifications

• Experience working as a Resident Liaison Officer.
• Strong communication skills both over the phone and face to face.
• Good IT skills, proficient with relevant software.

Responsibilities

• Booking in appointments to visit occupied properties.
• Carrying out condition surveys.
• Dealing with resident complaints.
• Collaborating with the site team to ensure quality work.
• Building strong relationships with tenants and contractors.

Skills

Strong communication skills

Good IT skills

Ability to work in a team

Ability to work independently

Job description

Resident Liaison Officer - Temporary

Planned Maintenance - Property Services

Up to £20 per hour

FortusRecruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.

Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team.

My client are based in Bolton and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly retrofit and external works.

Responsibilities

• Booking in appointments to visit occupied properties
• Carrying out condition surveys
• Dealing with resident complaints
• Working hand in hand with the site team to get works completed to the correct standard
• Building strong relationships with tenants and contractors

Qualifications

My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired.

Additional Information

This is a temporary position with potential to develop your career.

Please apply directly for this role or contact Jamie Goodhew for more information.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.