Reserve Traffic Office Administrator

Royal Mail Group; Gateshead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national delivery service seeks a Traffic Office Administrator for its Gateshead location. The role involves ensuring effective fleet management, maintaining compliance with regulations, and assisting with agency bookings. The ideal candidate is organised and self-motivated, enjoys a fast-paced environment, and holds a valid UK manual driving licence. Attractive pay and benefits are offered, including guaranteed hourly rate and paid overtime.

Benefits

Guaranteed hourly rate of £13.06

Paid overtime at enhanced rate

22.5 days holiday

Contributory pension scheme

Full uniform provided

Various discounts and parental leave policy

Qualifications

• Comfortable and confident working alone, with decision-making on certain tasks.
• Ability to work in a fast-paced changing environment.
• Looking for a role with targets and challenges.

Responsibilities

• Ensure Distribution Management System is up to date.
• Ensure compliance with drivers’ hours legislation.
• Daily debrief with drivers to resolve issues.
• Assist with agency bookings and payroll.
• Ensure vehicles are maintained according to standards.

Skills

Organised

Independent

Self-motivated

Computer literate

Good numeracy and literacy skills

Full UK manual driving licence

Job description

Traffic Office Administrator
Job Reference: 331930
Location: Tyneside Vehicle Operating Centre, Earlsway, Gateshead, NE11 0YY
Job type: Permanent contract

Hours: 40 hours per week, this is a Reserve role covering all shifts across a 24/7 shift rota, including weekends. When not covering the Reserve duty you will work 4 days across Tues‑Fri, working between 19:00 and 05:00, please note, the Reserve role will supersede this.

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

Royal Mail is now recruiting for Network Distribution System Administrators. If you can work well under pressure and are friendly and professional, you are the type of person we're looking for.

About the role

In order for Royal Mail to run a safe, efficient and cost effective fleet, the Network Distribution System Administrator would be expected to carry out the following tasks:

• Ensure that the Distribution Management System is kept up to date and data correctly input daily, all drivers are de‑briefed at the end of their duty.
• Ensure that CDU/FTA, the system we use to record our HGV drivers hours, is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation.
• Issuing of vehicle keys and log books in line with Royal Mail standards.
• Ensure digital tacho cards are downloaded in line with Royal Mail policy.
• Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
• Ensure planned maintenance is carried out of vehicles and that the maintenance board and vehicle files are kept up to date.
• There will be a Resourcing Assistant element to the position, this will involve assisting with agency bookings and payroll. Pre‑planning legal shift patterns using FTA vision and organising signing on sheets.
• Full Training will be provided.

A bit about you

• Organised, independent and self‑motivated
• Happy in a fast‑paced changing environment
• Have a strong sense of community and want to take pride in what you do Computer literate with good numeracy and literacy skills
• Looking for a role with targets to hit and challenges to overcome
• Have a full UK manual driving licence with no more than 6 penalty points (for any roles with driving)

When required you will need to be comfortable and confident working alone, this will include decision making on certain tasks, for this you will receive full training. This attracts a Leadership Allowance of £193.98 per month pro rata to when you perform the role.

What we do for you

To deliver on our ambition we want the best and that's why we're delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive:

• A guaranteed hourly rate of £13.06p/h (paid monthly and adjusted to your working hours).
• Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week
• 22.5 days holiday, rising with length of service (adjusted to your working hours if part time) and the option to buy extra leave each year
• Contributory pension scheme
• Lots of opportunity to develop a career
• Full uniform provided if you're on a contract of longer than three months
• Excellent parental leave policy
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership

Time to apply

Ready to become an Administrator? Hit the apply button now. If your application is successful, we'll invite you to an interview.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please visit https://www.internationaldistributionsservices.com/en/about-us/