Reserve Specialist Delivery Driver

Royal mail; Epsom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading postal service provider in Epsom is looking for a Collection & Delivery Driver. You will plan your routes, collect and deliver parcels while ensuring customer satisfaction. A valid UK driving license and strong customer service skills are essential. The role offers a starting pay of £15.50 per hour with opportunities for paid overtime. Enjoy benefits like paid holidays, discounts, and a company-matched pension scheme, while building a career within the UK's largest delivery company.

Benefits

Hourly rate of £15.50

Paid overtime opportunities

22.5 days paid holiday

Exclusive discounts

Company-matched pension scheme

Qualifications

• Must hold a full, manual UK driving licence for vehicles up to 3.5 tonnes.
• Must be able to communicate effectively for customer service.
• Must pass background checks and show Right to Work in the UK.

Responsibilities

• Plan daily routes using technology.
• Collect and deliver parcels on a designated route.
• Scan items during collection and delivery.

Skills

Valid UK driving license

Self-motivated

Customer service

Flexible to service demands

Job description

Location: Relay Epsom, Western Road Off Kiln Lane, Epsom, KT17 1EG
Company: Royal Mail Group
Job reference: 334588
Job type: Permanent
Working pattern: 35.00 hours per week, working Monday to Saturday on various shifts between the hours of 03:00 and 20:00

A rare and unique opportunity to join one of Royal Mail’s best kept secrets.

Royal Mail Relay are recruiting Collection & Delivery Drivers near you!
Are you looking to be part of a successful, growing business? Do you love the idea of having the open road as your office? If so, then our Collection and Delivery Driver position is perfect for you!

A bit about us

Royal Mail Relay. First established in 1999, Relay services customers across Government, financial, premium retail and healthcare sectors who all have one thing in common – the requirement for the very best logistics partner.

Royal Mail Relay provides market leading, bespoke, scheduled collection and next day delivery service for organisations with multiple sites around the UK. We operate from 15 depots based across the country, servicing over 100 customer contracts with a dedicated team of around 350 employees.

Our network is secure, self-sufficient and independent. We also operate to higher-than-normal security & vetting standards due to government compliance and our customer needs, where we are key holders for many of our customers locations. Our drivers cover a massive 10 million miles per year so a love for the road is a must!

A bit about the role

You’ll be responsible for:

• Planning your route each day using route‑planning technology.
• Collecting and delivering pouches, parcels, tote boxes to small and large businesses in our portfolio on a designated route.
• Scanning items on and off route to ensure tracking information is available to customers and colleagues.

A bit about you

We’ll provide your full uniform, and all the training and support you’ll need to succeed. Here’s what you’ll need to bring to the role:

• Valid UK driving licence: you hold a full, manual UK licence for vehicles up to 3.5 tonnes, registered at your current UK address, with no more than 6 penalty points. You’ll need to show this at assessment.
• Self‑motivated and reliable: you’re upbeat, can work unsupervised, take pride in your work, and can be relied on to meet tight timelines.
• Multi‑drop delivery: while previous experience isn’t essential, you should be comfortable driving for long periods and delivering parcels up to 30kg, throughout the week, even during peak traffic hours. Familiarity with digital route‑planning tools or a willingness to learn is essential.
• Flexible to service demands: you’re willing to work paid overtime, including Saturdays, and support your colleagues to get deliveries to customers on time.
• Customer service: you have excellent communication skills and are dedicated to delivering outstanding customer service.
• Able to pass background checks: You can prove your Right to Work in the UK and pass basic criminal record and financial security checks.*

What’s in it for you?

• Hourly rate £15.50p/hr, paid monthly.
• Opportunity to increase earning potential with paid overtime.
• 22.5 days paid holiday (excluding bank holidays), increasing with length of service and the option to buy extra leave each year.
• Exclusive discounts on shopping, tech, travel, family days out, gym memberships and more.
• Excellent company‑matched pension scheme (after qualifying period).
• Lots of opportunity to develop a career within the UK’s largest delivery company.

Sound good?

Apply now! Please note, once our maximum number of applications has been reached, this vacancy will close.

This job is in a high security environment. If you pass the interview, expect a wait whilst we carry out our screening process. This includes completing Financial Security Checks. If you’ve had bankruptcy, a county court judgement (CCJ) or an Individual Voluntary Agreement (IVA) in the past 6 years, you will not be eligible to apply for this vacancy but may still be eligible for other roles, so please check our careers website.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.