Reservations & Operations Executive

Travel Trade Recruitment; City Of London; Hybrid; GBP 28,000 - 29,000; Full time

Job summary

A leading travel company in London is seeking a Reservations & Operations Executive to manage reservations and client expectations. Responsibilities include booking travel packages, issuing tickets, and negotiating with clients. Candidates should have at least two years of travel industry experience and strong knowledge of European destinations. This role offers a salary ranging from £28,000 to £29,000 along with bonuses, and supports a hybrid working model.

Qualifications

• At least 2 years of experience in the travel industry.
• Proven track record of preparing quotes.
• Strong knowledge of European destinations.

Responsibilities

• Handle reservations and bookings from Tour Operators and Travel Agents.
• Issue tickets and prepare travel documents.
• Assist with importing orders into the invoicing system.
• Calculate and prepare tailor-made itineraries.
• Work closely with Global Teams.
• Email offers to clients and provide booking suggestions.

Skills

Experience in the travel industry

Preparing quotes

European destination knowledge

Teamwork and independence

Second European language

Job description

A successful and well-established tour operator is seeking a Reservations & Operations Executive to join their friendly and busy team in London. As a Reservations & Operations Executive you will be overseeing the operations of the FITs and ensuring clients' expectations and requirements are more than met.

Dealing with direct clients and Travel Agents by phone and email putting together tailor‑made packages to European destinations, including hotels, rail tickets and excursions. If you have good European destination knowledge, the ability to communicate effectively with clients / travel agents and upsell please apply now.

JOB DESCRIPTION

• Handling reservations and bookings from Tour Operators and Travel Agents
• Issuing tickets & preparation of travel documents
• Assist with importing pending orders into invoicing system
• Calculation and preparation of packages / tailor‑made itineraries / ad‑hoc products
• Working closely with Global Teams
• Emailing offers over to client and provide suggestions to their bookings

SKILLS REQUIRED

• A minimum of two year's experience within the travel industry
• Proven experience of preparing quotes
• Good European destination knowledge
• Ability to work as part of a team and independently
• The ability to speak a second European language is highly desirable

PACKAGE

• A competitive basic salary of £28,000 - £29,000 + bonus
• Monday - Friday: 9am - 6pm
• Hybrid working

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call 0203 8879444 or email [e-mail] If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!