Research Analyst - Gaming

Flutter UK & Ireland; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading gaming and betting company is seeking a Research Analyst to contribute to various research projects supporting its brands. This role involves acting as the voice of the customer, managing research projects, and delivering actionable insights. The ideal candidate will possess strong analytical and project management skills, with a good command of Microsoft Excel and knowledge of the gambling industry. This position offers flexible working options and an extensive benefits package, ensuring a supportive environment for professional growth.

Benefits

Flexible ways of working

£1,000 learning fund

Twice-yearly bonus

Pension contribution scheme

Private healthcare

Access to Udemy courses

Sharesave Scheme

16 hours paid volunteering time

Wellbeing fund

Uncapped holiday

Qualifications

• Experience of research methodologies.
• Experience in research or data driven environments.
• Willingness to learn and drive your own personal development.

Responsibilities

• Act as the voice of the customer for informed decision-making.
• Manage projects from supplier management to data analysis.
• Deliver actionable insights using multiple data sources.
• Collaborate with internal partners to refine key questions.

Skills

Project management skills

Advanced use of Microsoft Excel

Strong analytical skills

Strong communication skills

Problem-solving skills

Attention to detail

Gambling industry knowledge

Tools

Statistical packages (e.g. Q)

Research tools for survey scripting

Job description

Research Analyst - Gaming Your Team

Reporting into the Research Manager, the Research Analyst will be involved in a wide variety of research projects (both quantitative and qualitative) that support Gaming initiatives of our Flutter UKI brands. Your research will help the business understand performance and identify opportunities for growth and innovation. You will be working on projects that explore how Sky Gaming, Paddy Power and Betfair can provide the best Gaming experiences for its customers. This will cover Marketing, Commercial, Brand, Product and Creative and will involve work across our key Gaming products, including slots, live casino and others.

You’ll be part of a driven, collaborative and social team of researchers working across Flutter UKI, while experiencing the benefits that come from being an in-house researcher : building close relationships with stakeholders, seeing action unfold off the back of your recommendations, crafting your industry knowledge and expertise, and maintaining a good work-life balance.

What you’ll do

• Acting as the voice of the customer to enable the business to make informed decisions based on customer understanding and insight.
• Being involved in a variety of research projects at all stages, from project and supplier management through to data analysis, reporting and presentation.
• Leverage multiple data sources to consistently deliver actionable insight in an impactful and engaging way.
• Working closely with key internal business partners to understand, refine and answer their key questions.
• Work closely with other insight / analytics teams across the business to deliver a comprehensive view of the customer and / or brand performance.

How you’ll do it :

• Excellent project management skills
• Mathematical or numerate with experience in research or data driven environments.
• Advanced use of Microsoft Excel (highly desirable)
• Experience of research methodologies
• Experience of research tools related to survey scripting.
• Strong analytical and report writing / storytelling skills.
• Experience of statistical packages – particularly, Q
• Strong communication and presentation skills
• The ability to distil large amounts of data into actionable recommendations
• Attention to detail and ability to work in a fast paced, digital environment
• Strong business acumen and the ability to see commercial opportunities
• Strong problem-solving skills
• Proactive mind‑set (essential), gambling industry knowledge (highly desirable)
• Willingness to learn and drive your own personal development

What’s in it for you :

• Flexible ways of working – home or office, it’s your choice!
• £1,000 learning fund
• Twice‑yearly bonus (with part of it guaranteed!)
• Pension contribution scheme
• Private healthcare
• Access to thousands of Udemy courses
• Invest via the Company Sharesave Scheme
• 16 hours paid volunteering time per year
• Wellbeing fund
• Uncapped holiday

About Flutter UK & Ireland

The UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola.

At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always. We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents —creating a culture that empowers our people to change the game. We see opportunity everywhere and there is always more to discover…

We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.