Research Analyst

Sovereign Housing Association Limited; Basingstoke; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading housing association in England is seeking a Research Analyst to scope and deliver research projects aimed at enhancing customer experience. The role involves complex data analysis, presenting findings using Power BI, and collaborating with teams to drive business improvements. Candidates should exhibit strong communication skills, proficiency in research techniques, and experience in stakeholder engagement. This hybrid position allows flexible working, combining home and office-based work.

Benefits

25 Days Holiday + Bank Holidays

Flexible benefits package

Wellbeing days and volunteering days

Generous matched pension scheme

Enhanced maternity/adoption pay

Enhanced paternity pay

Options for private medical and dental insurance

Wellbeing discounts, including Gym Memberships

Qualifications

• Experience producing high-quality research.
• Ability to explain complex findings to diverse audiences.
• Experience working in research and engaging stakeholders.

Responsibilities

• Undertake complex analysis to create actionable insights.
• Deliver evidence-based research outputs that drive business value.
• Present findings using Power BI to engage different audiences.

Skills

Strong written and verbal communication skills

Quantitative and qualitative research techniques

Proficiency in Power BI

Data analysis

Job description

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as creating thousands of new affordable homes every year.

We’re looking for a Research Analyst to join our team in Basingstoke.

You’ll be responsible for scoping and delivering research projects that help us better understand our customers and the external factors influencing their ability to thrive in their communities. Your work will directly contribute to improving business efficiencies and enhancing SNG customer experience.

This is a hybrid working role working from home and in the office 2 days per week.

What You'll Do

• Undertake complex analysis using internal and external data to create actionable insights into customers, assets, and services.
• Deliver research outputs that drive business value and are evidence-based and auditable.
• Present findings using Power BI and creative storytelling techniques to engage both technical and non‑technical audiences.
• Collaborate with internal teams and external research partners to align priorities and share insights.
• Stay informed on sector trends and emerging research methodologies to keep SNG at forefront of innovation.

What We're Looking For

• Strong written and verbal communication skills with experience producing high‑quality research.
• Ability to explain complex findings clearly to diverse audiences.
• Solid knowledge of quantitative and qualitative research techniques, including research design and data analysis.
• Experience working in a research capacity and engaging stakeholders at all levels.
• Proficiency in Power BI and data analysis tools.

Why Join Us?

At SNG, you’ll be part of a purpose‑driven organisation that values fairness, inclusion, and supporting the wellbeing and development of our people.

We also have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional paid Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks’ service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

If this sounds like the opportunity you’re looking for, we’d love to hear from you.