Repairs Planner: Scheduling Excellence & Customer Focus

Mears Group; Maidenhead; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading repairs and maintenance provider is seeking an organised and proactive Planner in Milton Keynes. The Planner plays a vital role in ensuring efficient scheduling of repairs and effective communication with residents and operatives. Candidates should have experience in a similar role, excellent time management skills, and a customer-first approach. The position offers competitive salary, annual leave, and various employee benefits, alongside the opportunity to contribute to a responsive repairs service.

Benefits

25 days annual leave plus bank holidays

Leading pension scheme

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Qualifications

• Must have experience in a similar role with the above duties.
• Ability to handle challenging situations with a customer-first approach.
• Strong IT skills are essential for using job management and scheduling systems.

Responsibilities

• Schedule operatives and subcontractors to ensure timely repairs.
• Monitor and update repair jobs daily for effective management.
• Communicate with residents and operatives to keep everyone informed.

Skills

Experience in similar role

Strong IT skills

Excellent communication skills

Time management

Organizational skills

Customer-first approach

Knowledge of repairs processes

Education

GCSE or equivalent in English & Maths

Tools

Job management systems

Scheduling tools

Job description

A leading repairs and maintenance provider is seeking an organised and proactive Planner in Milton Keynes. The Planner plays a vital role in ensuring efficient scheduling of repairs and effective communication with residents and operatives. Candidates should have experience in a similar role, excellent time management skills, and a customer-first approach. The position offers competitive salary, annual leave, and various employee benefits, alongside the opportunity to contribute to a responsive repairs service.