Repairs Planner - Hybrid, Temp-to-Perm Scheduler

Build Recruitment; Teddington; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A property management company is seeking a Repairs Planner/Scheduler in Teddington. The role involves coordinating repairs from customer contact to job completion, scheduling tasks, and communicating with tenants. Strong experience in property maintenance and excellent customer service skills are essential. The position offers a temporary to permanent contract and hybrid working options. Ideal candidates must manage a high volume of cases, using digital systems effectively.

Qualifications

• Experience in a similar role related to property maintenance or social housing.
• Strong communication and interpersonal skills.
• Proven ability to manage a high volume of cases effectively.

Responsibilities

• Manage and coordinate repairs service from first customer contact to job completion.
• Schedule and allocate maintenance/repair tasks internally or via contractors.
• Act as the main point of contact for tenants raising repair requests.

Skills

Experience in property maintenance

Strong customer service skills

Organisational and time-management skills

Competence in using digital systems

Ability to liaise professionally

Tools

CRM software

Repair-management software

Job description

A property management company is seeking a Repairs Planner/Scheduler in Teddington. The role involves coordinating repairs from customer contact to job completion, scheduling tasks, and communicating with tenants. Strong experience in property maintenance and excellent customer service skills are essential. The position offers a temporary to permanent contract and hybrid working options. Ideal candidates must manage a high volume of cases, using digital systems effectively.