Rental Sales Agent

Europcar Group UK Limited; Burton End; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading car rental company in the UK is seeking Rental Sales Agents at Stansted Airport. The ideal candidate will provide exceptional customer service and sell additional products while working in a fast-paced environment. This roles offers competitive salary and benefits, including generous holiday and career development opportunities.

Benefits

Competitive Basic Salary

5.6 weeks holiday

Enhanced Maternity Leave

Pension and life insurance

Discounted car hire rates

20% discount on mobile contracts

Legal support service

Career progression and development

Qualifications

• Ability to work as part of a team.
• Ability to communicate clearly, verbally and in writing.
• Enthusiastic about selling and can respond positively to objections.
• Ability to prioritise and remain organised when working under pressure.
• Ability to follow procedures and instructions.

Responsibilities

• Provide a high quality rental service to meet customer needs.
• Sell the company's services and products to achieve targets.
• Accurately complete all rental administration.
• Responsibility for cash, vehicles, premises, and customer safety.

Skills

Teamwork

Clear communication

Positive attitude

Influencing skills

Sales enthusiasm

Time management

Organizational skills

Attention to detail

Job description

Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Stansted Airport location to work as part of our team on the front desk. You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!

Responsibilities

• Provide a high quality rental service to meet customer needs.
• Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
• Sell the company's services and products to achieve targets.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
• Responsibility for cash, vehicles, premises and customer safety.

Qualifications

• Ability to work as part of a team.
• Communicate clearly, verbally and in writing.
• A positive attitude and professional appearance.
• Ability to influence others.
• Enthusiastic about selling and can respond positively to objections.
• Manages time effectively and completes tasks required.
• Ability to prioritise and remain organised when working under pressure.
• Attention to detail.
• Ability to work to procedures and follow instruction.

Benefits

• Competitive Basic Salary
• Starting on 5.6 weeks holiday (including bank holidays)
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts
• Confidential legal and support service through BUPA
• Career progression and development