Removals Operations Manager

Alchemy Global Talent Solutions; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading removals company in North-West London is seeking an experienced Operations Manager to oversee household and commercial removals. You'll be responsible for coordinating logistics, managing teams, and ensuring compliance with all health and safety standards. The ideal candidate will have proven experience in operational management, excellent leadership skills, and a strong understanding of the removals industry. This role offers an opportunity to make a significant impact in a well-established company.

Qualifications

• Proven experience as an Operations Manager in the removals industry.
• Strong knowledge of logistics, inventory control, and health and safety regulations.
• Ability to lead and motivate teams effectively.

Responsibilities

• Oversee planning and execution of household and commercial removals.
• Coordinate crews and equipment to meet customer timelines.
• Ensure compliance with health and safety standards.

Skills

Operational management

Team leadership

Logistics coordination

Health and safety compliance

Job description

Job Description

Alchemy is partnering with a well-established removals company based in North-West London to appoint an experienced Operations Manager. This position plays a key role in overseeing both household (HHG) and commercial (O&I) removals, across London and the surrounding areas, ensuring every move is delivered safely, efficiently, and to an exceptional standard.

Key Responsibilities :

• Oversee the planning and execution of household goods and commercial removals across London and surrounding areas.
• Coordinate removals crew, vehicle, and equipment scheduling to meet customer timelines and maximise operational efficiency.
• Manage day-to-day operational activity, including pre-move surveys, inventory control, loading / unloading, and transport logistics.
• Ensure compliance with all health & safety requirements, licensing regulations, and removals industry standards.
• Liaise with removals clients to confirm move plans, clarify services, and address specialist requirements such as packing or storage.
• Lead, supervise, and support operational teams, packers, movers, and drivers, including performance management and training.
• Maintain and monitor the removals company assets, ensuring vehicles, equipment, and materials remain in good working condition.

Resolve operational issues, including delays, damage claims, and removals...