Remote Travel Experience Specialist

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel assistance company based in the UK is looking for a Trip Support Coordinator to help travelers from planning through to their return. You will respond to inquiries, assist with itinerary changes, and provide crucial travel information. The ideal candidate will have excellent communication and customer service skills, as well as a passion for travel. This fully remote position offers flexible scheduling and access to travel perks.

Benefits

Fully remote work

Access to travel perks

Ongoing training

Opportunity to build traveler relationships

Qualifications

• Strong communicator able to engage with clients professionally.
• Customer service experience, preferably in travel or hospitality.
• Detail-oriented with good organizational skills.

Responsibilities

• Respond to inquiries through email, phone, and messaging apps.
• Assist with itinerary changes and travel-related questions.
• Provide accurate destination information and documentation guidance.
• Confirm travel details and follow up with clients.
• Resolve client concerns with empathy and communication.

Skills

Excellent written and verbal communication skills

Customer service experience

Attention to detail

Organizational habits

Learning new digital tools

Passion for travel

Job description

A travel assistance company based in the UK is looking for a Trip Support Coordinator to help travelers from planning through to their return. You will respond to inquiries, assist with itinerary changes, and provide crucial travel information. The ideal candidate will have excellent communication and customer service skills, as well as a passion for travel. This fully remote position offers flexible scheduling and access to travel perks.