Remote Travel Experience Partner — Plan, Recommend, Guide

Destinytravel; Remote; GBP 150,000 - 200,000; Full time

Job summary

A leading travel agency is seeking a Vacation Service Partner to guide travelers through planning and preparation. In this fully remote role, you will handle inquiries, assist with itineraries, and maintain a friendly demeanor while resolving customer concerns. We're looking for someone with strong communication skills, experience in customer service, and a passion for travel. This position also offers travel perks and a supportive team environment.

Benefits

Full remote flexibility

Travel perks and exclusive discounts

Supportive team environment

Growth opportunities

Qualifications

• Strong communication abilities are essential.
• Experience in customer service or hospitality is appreciated.
• Must be organized and detail-focused.
• Willingness to learn new tools and systems is a must.
• A passion for travel and interacting with people is vital.

Responsibilities

• Handle inquiries across multiple channels.
• Assist with itinerary support and adjustments.
• Share clear information and documentation guidance.
• Confirm travel arrangements and follow-up for feedback.
• Maintain a friendly tone while resolving concerns.

Skills

Strong communication abilities

Experience in customer service or hospitality

Organized and detail-focused

Curious and willing to learn tools and systems

Passion for travel and people

Job description

A leading travel agency is seeking a Vacation Service Partner to guide travelers through planning and preparation. In this fully remote role, you will handle inquiries, assist with itineraries, and maintain a friendly demeanor while resolving customer concerns. We're looking for someone with strong communication skills, experience in customer service, and a passion for travel. This position also offers travel perks and a supportive team environment.