Remote Travel Coordinator

Never Ending Travels; Birmingham; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel organization is seeking a Remote Travel Coordinator to assist clients with their travel needs. In this role, you will plan and organize travel, manage bookings, and offer customer support. Ideal candidates must have strong communication skills, excellent organization, and familiarity with booking software. This opportunity allows for flexible hours and remote work.

Benefits

Flexibility to work your own hours

Remote work opportunity

Qualifications

• Strong communication and customer service abilities are essential.
• Excellent organizational skills are required.
• Familiarity with booking systems and software is necessary.

Responsibilities

• Plan and organize business travel, bookings, and accommodations.
• Research and reserve flights, ground transportation, and lodging.
• Manage expenses and support travelers during their trips.

Skills

Good communication and customer service skills

Excellent organizational skills

Familiarity with booking systems and software

Knowledge of industry rules and regulations

Attention to detail

Job description

Overview

A Remote Travel Coordinator opportunity offers an excellent chance to provide a valuable service to different organizations and businesses while enjoying the freedom to work from anywhere. ABTA approved Agency.

Responsibilities

• Plan and organize business travel, bookings, and accommodations for clients.
• Research and reserve flights, ground transportation, lodging, and other travel-related services.
• Manage expenses, track reimbursements, and provide support to travelers while they are on the road.
• Issue airline tickets, vouchers, and other travel documents.
• Provide customers with travel advice and information about local attractions.
• Respond to customer inquiries and troubleshoot any travel issues.
• Stay up to date with industry news and developments.
• Ensure customer needs are met in a timely and satisfactory manner.
• Maintain awareness of all accepted payment forms by the agency.
• Work with external vendors to secure the lowest prices and special deals for customers.
• Ensure customer satisfaction through effective communication and follow-up.

Qualifications

• Good communication and customer service skills.
• Excellent organizational skills.
• Familiarity with booking systems and software.
• Knowledge of applicable industry rules, regulations, and requirements.
• Attentiveness to customers' desires, questions, and needs.
• Ability to handle multiple tasks and maintain attention to detail.
• Ability to take initiative and anticipate customer needs as needed.

Benefits

With this business opportunity, you would have the flexibility to work your own hours. You must be able to work independently and be comfortable using a variety of software programs, and comfortable working remotely.