Remote Travel Concierge — Customer Service & Bookings

Prestige Travel Agency by Mich; Remote; GBP 25,000 - 30,000; Full time

Job summary

A travel service provider is seeking a detail-oriented Travel Customer Service Representative (Remote) to support clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction through follow-ups. Ideal candidates have strong communication skills, customer service experience, and a genuine interest in travel. This remote position offers opportunities for professional growth and access to travel-related perks.

Benefits

Remote work environment

Opportunities for professional growth

Access to travel perks

Qualifications

• Strong communication skills to assist clients effectively.
• Experience in customer service, particularly in travel or hospitality.
• Attention to detail to manage bookings accurately.

Responsibilities

• Respond to client inquiries promptly across various platforms.
• Assist with bookings, including changes and special requests.
• Provide clients with accurate destination and policy information.
• Ensure client satisfaction through proactive follow-ups.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Proficiency with technology

Proactive and reliable

Interest in travel

Job description

A travel service provider is seeking a detail-oriented Travel Customer Service Representative (Remote) to support clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction through follow-ups. Ideal candidates have strong communication skills, customer service experience, and a genuine interest in travel. This remote position offers opportunities for professional growth and access to travel-related perks.