Remote Travel Concierge — Bookings & Customer Care

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency is looking for a Remote Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to client inquiries, assisting with bookings and changes, and providing destination information. The ideal candidate has strong customer service experience and excellent communication skills. This position offers a fully remote work environment with flexible scheduling, travel perks, and growth opportunities within the agency.

Benefits

100% remote work

Opportunities for growth

Travel perks and discounts

Supportive team environment

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong customer service experience in travel or hospitality is preferred.
• Must be organized and dependable.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate destination and booking information.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is looking for a Remote Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to client inquiries, assisting with bookings and changes, and providing destination information. The ideal candidate has strong customer service experience and excellent communication skills. This position offers a fully remote work environment with flexible scheduling, travel perks, and growth opportunities within the agency.