Remote Technical Support Specialist – Fintech Payments

Noda; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading fintech company is seeking a Technical Support Specialist to join their innovative team. Responsibilities include client integration support, quality control, and system operation assistance. Candidates should have at least 2 years of technical support experience, alongside strong knowledge of HTTP, client-server architecture, and databases. The role is 100% remote, with opportunities for employee development, team-building activities, and a focus on work-life balance. Fluency in Russian and strong English skills are required.

Benefits

100% remote setup

Employee learning and development

Team buildings

Tech budget for home office setup

Paid time off

Non-toxic environment

Qualifications

• 2+ years of experience in technical support.
• Ability to investigate and troubleshoot problems through logs.
• Knowledge of integration processes with clients.

Responsibilities

• Support clients in the integration process.
• Quality control and testing of integrations.
• Maintain integration FAQ and system operations.

Skills

Technical support experience

Knowledge of HTTP

Client-server architecture

Problem investigation skills

Knowledge of SQL/NoSQL databases

Fluent Russian

English (B2 or higher)

Tools

Postman

Kibana

Azure

.NET

Job description

A leading fintech company is seeking a Technical Support Specialist to join their innovative team. Responsibilities include client integration support, quality control, and system operation assistance. Candidates should have at least 2 years of technical support experience, alongside strong knowledge of HTTP, client-server architecture, and databases. The role is 100% remote, with opportunities for employee development, team-building activities, and a focus on work-life balance. Fluency in Russian and strong English skills are required.