Remote Student Success & Retention Specialist

Rapid Transformational Therapy Ⓡ; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading global wellness organization is seeking a Retention Specialist to support students facing challenges and at risk of cancellation. This remote role requires strong emotional intelligence and communication skills to provide personalized assistance. The ideal candidate should have a background in customer success or crisis management. Join a dynamic team to impact student engagement and retention in a rewarding environment.

Qualifications

• Strong emotional intelligence to understand student needs.
• Excellent communication skills for personalized assistance.
• Background in customer success or crisis management preferred.

Responsibilities

• Support students facing challenges and at risk of cancellation.
• Engage with students to promote retention.
• Provide personalized assistance in a rewarding environment.

Skills

Emotional intelligence

Communication skills

Customer success background

Crisis management experience

Job description

A leading global wellness organization is seeking a Retention Specialist to support students facing challenges and at risk of cancellation. This remote role demands strong emotional intelligence and communication skills to provide personalized assistance. The ideal candidate should have a background in customer success or crisis management. Join a dynamic team to make a significant impact on student engagement and retention in a rewarding environment.