Remote Solutions Architect - Observability & Onboarding

Grafana Labs; Remote; GBP 103,000 - 125,000; Full time

Job summary

A remote-first tech company is seeking a Solutions Architect to drive customer onboarding and ensure successful adoption of their observability stack. The role involves direct implementation of Grafana products, collaboration with stakeholders, and delivering hands-on training. Candidates should have a background in project management and observability technologies, alongside strong communication skills. This position offers a competitive salary and the opportunity to work in an innovation-driven environment.

Benefits

30 days annual leave

Remote work flexibility

Career growth opportunities

Qualifications

• 3+ years of experience working on deployment teams.
• A track record of successful delivery of customer projects.
• Exposure to observability stack.

Responsibilities

• Provision licenses for new customers.
• Implement Grafana products during onboarding.
• Collaborate with Sales for knowledge transfer.

Skills

Project management

Communication skills

Problem-solving

Technical depth

Customer engagement

Tools

Kubernetes

Grafana

Prometheus

Job description

A remote-first tech company is seeking a Solutions Architect to drive customer onboarding and ensure successful adoption of their observability stack. The role involves direct implementation of Grafana products, collaboration with stakeholders, and delivering hands-on training. Candidates should have a background in project management and observability technologies, alongside strong communication skills. This position offers a competitive salary and the opportunity to work in an innovation-driven environment.