Remote SIPP Admin Lead — Shape Back-Office

Willow Resourcing; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A FinTech Pensions Platform is seeking a skilled pensions administrator to enhance their platform launching next year. The ideal candidate will have over 5 years of SIPP administration experience and a passion for customer service. Responsibilities include shaping back-office systems and administering the SIPPs lifecycle. The role offers autonomy, remote work flexibility, and opportunity for impact within the company.

Benefits

Autonomy and opportunity for change

Work from anywhere

Shares in the business

Qualifications

• 5+ years SIPP Administration experience with a deep understanding of pensions operations and transfer processes.
• Confident working independently with excellent organisational and communication skills.
• Passion for delivering excellent service.

Responsibilities

• Work with developers to shape the back-office systems and develop a best-in-class pensions administration functionality.
• Help shape customer-facing elements of the platform, improving customer experience.
• Design and implement back-office systems and processes to enable high-quality pensions administration service.
• Administer the full SIPPs lifecycle, including setting up new SIPPs and handling asset transfers.
• Build strong client relationships and manage complex queries professionally.

Skills

SIPP Administration experience

Organizational skills

Communication skills

Customer service

Job description

A FinTech Pensions Platform is seeking a skilled pensions administrator to enhance their platform launching next year. The ideal candidate will have over 5 years of SIPP administration experience and a passion for customer service. Responsibilities include shaping back-office systems and administering the SIPPs lifecycle. The role offers autonomy, remote work flexibility, and opportunity for impact within the company.