Remote Services Technician: CCTV & Track & Trace Support

Securitas; Remote; GBP 24,000 - 29,000; Full time

Job summary

A security services company is looking for a Remote Services Technician to join their team in Milton Keynes. In this full-time role, you'll provide support for remote services, focusing on customer training, product testing, and efficiency improvements. Responsibilities include managing customer support, commissioning CCTV systems, and programming safety hardware. The ideal candidate has excellent communication skills and a proactive attitude. Join a team committed to safety, innovation, and personal growth.

Benefits

Discounts on retailers

Dental Plans

Healthcare cash plans

Cycle to Work scheme

Online GP access

Pension Plan

Qualifications

• Excellent interpersonal and communication skills.
• Strong customer service skills capable of communicating effectively.
• Positive and proactive approach with initiative.

Responsibilities

• Assist in managing customer support queries via phone and email.
• Complete commissioning of CCTV systems into the SOC.
• Program and configure Lone Working hardware and software for customer deployment.

Skills

Interpersonal skills

Customer service skills

Problem-solving

Ability to follow instructions

Education

SIA CCTV qualified and licensed (desirable)

Job description

A security services company is looking for a Remote Services Technician to join their team in Milton Keynes. In this full-time role, you'll provide support for remote services, focusing on customer training, product testing, and efficiency improvements. Responsibilities include managing customer support, commissioning CCTV systems, and programming safety hardware. The ideal candidate has excellent communication skills and a proactive attitude. Join a team committed to safety, innovation, and personal growth.