Remote Senior Technical Support Consultant: Excel & SQL Pro

IMP Software; Remote; GBP 35,000 - 38,000; Full time

Job summary

A software company specializing in financial solutions is looking for a Senior Technical Support Consultant to join the team. You will provide crucial support to customers regarding application functionality and assist in configuration changes. Ideal candidates are self-starters with a strong analytical nature and a keen interest in Excel. The role offers competitive benefits including AXA health insurance, holiday provisions, and a supportive work culture that encourages professional development.

Benefits

27 days holiday plus bank holidays

AXA health insurance

Home office stipend

Life assurance

Encouraged and funded CPD

Qualifications

• Strong desire to improve competency in all areas of the role.
• Ability to investigate and document issues clearly.
• Accounting knowledge is desirable but not essential.

Responsibilities

• Provide support and advice to customers on application functionality.
• Make configuration changes for customers as needed.
• Investigate application issues in detail.

Skills

Self-starter

Proactive mindset

Analytical nature

Team player

Interest in Excel

Tools

SQL

Advanced Excel

Job description

A software company specializing in financial solutions is looking for a Senior Technical Support Consultant to join the team. You will provide crucial support to customers regarding application functionality and assist in configuration changes. Ideal candidates are self-starters with a strong analytical nature and a keen interest in Excel. The role offers competitive benefits including AXA health insurance, holiday provisions, and a supportive work culture that encourages professional development.