Remote Senior CSM — SaaS Growth & Renewals

Seeq; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading SaaS company is seeking a Customer Success Manager to empower customers and drive impact. In this fully remote role, you'll focus on customer objectives, ensure adoption, and manage renewals. Ideal candidates should have over 7 years of B2B CLI SaaS experience and a strong familiarity with process manufacturing. Join a mission-driven team in the field of industrial data analytics, making a significant difference in the sector.

Qualifications

• Over 7 years of experience in B2B CLI SaaS.
• Strong familiarity with process manufacturing.
• Ability to translate technical solutions into business value.

Responsibilities

• Empower customers and drive impact.
• Ensure speed of adoption and manage renewals.
• Work in a fully remote environment.

Skills

Customer empowerment

B2B CLI SaaS experience

Process manufacturing knowledge

Technical solutions translation

Job description

A leading SaaS company is seeking a Customer Success Manager to empower customers and drive impact. In this fully remote role, you'll focus on customer objectives, ensure adoption, and manage renewals. Ideal candidates should have over 7 years of B2B CLI SaaS experience and a strong familiarity with process manufacturing. Join a mission-driven team in the field of industrial data analytics, making a significant difference in the sector.