Remote Referral Unit Administrator - Patient Care

NHS; Remote; GBP 24,000 - 27,000; Full time

Job summary

A healthcare trust in the UK is seeking a skilled Referral Unit Advisor to join its team. In this home-based role with occasional office meetings, you will focus on processing referrals from various healthcare sources, ensuring exceptional patient experiences. The position requires strong administrative capabilities, proficiency in office systems, and excellent communication skills. Ideal candidates will have relevant educational backgrounds in Business Administration or Customer Service. This permanent full-time position offers a salary between £24,937 to £26,598 pro rata.

Benefits

Flexible working arrangements

Supporting diverse backgrounds

Qualifications

• Proven experience in office systems.
• Sound judgement and logical approach to complex situations.
• Knowledge of clinical terminology.

Responsibilities

• Process referrals and refer to the relevant team.
• Provide first class administration support.
• Attend team meetings periodically at the office.

Skills

Office systems experience

Customer service background

Excellent communication skills

Confidence in call handling

Education

5 x GCSE's including Maths and English (A-C or equivalent)

Business Administration/Customer Service NVQ level 3

Tools

Microsoft Office (MS Word, PowerPoint, Outlook, Excel)

NHS specific IT systems

Job description

A healthcare trust in the UK is seeking a skilled Referral Unit Advisor to join its team. In this home-based role with occasional office meetings, you will focus on processing referrals from various healthcare sources, ensuring exceptional patient experiences. The position requires strong administrative capabilities, proficiency in office systems, and excellent communication skills. Ideal candidates will have relevant educational backgrounds in Business Administration or Customer Service. This permanent full-time position offers a salary between £24,937 to £26,598 pro rata.