Remote OSS Engineer – Fault Management & Service Reliability

Adroit People; Newbury; Remote; GBP 80,000 - 100,000; Part time

Job summary

A technology service provider in the UK is looking for an OSS Engineer to improve service quality and manage OSS applications. The role involves resolving fault tickets, enhancing service reliability, and documentation compliance. Candidates must be able to work remotely but also travel occasionally to various locations in the UK. Strong experience in OSS management and collaboration with IT teams is essential.

Qualifications

• Experience in OSS applications management.
• Ability to collaboratively work with IT teams.
• Strong problem-solving skills related to fault tickets.

Responsibilities

• Improve service and customer focus in OSS operations.
• Manage fault tickets and support applications.
• Proactively enhance reliability and quality of services.

Job description

A technology service provider in the UK is looking for an OSS Engineer to improve service quality and manage OSS applications. The role involves resolving fault tickets, enhancing service reliability, and documentation compliance. Candidates must be able to work remotely but also travel occasionally to various locations in the UK. Strong experience in OSS management and collaboration with IT teams is essential.