Remote & On‑Site IT Operations Engineer

Caring Homes Group Ltd; Colchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare service provider in the United Kingdom is expanding its IT team and seeking an IT professional to provide technical support and manage IT resources. This role requires 2+ years of multi-site IT support experience and strong skills in Microsoft 365. Candidates will manage hardware installations and solve technical issues while being part of a supportive IT team. A driving license is essential, and a competitive salary with benefits is offered.

Benefits

Competitive salary and benefits package

Ongoing professional development

Free DBS & Blue Light Card

Free parking

High street discounts

Employee assistance program

Qualifications

• 2+ years of multi-site IT support experience.
• Driving licence essential.

Responsibilities

• Handle IT queries, resolve or escalate incidents, and document solutions.
• Install/configure hardware, troubleshoot connectivity issues.
• Procure, track, and maintain company IT equipment.
• Manage accounts, permissions, and licences.
• Test and roll out new systems, automate workflows.
• Work with suppliers to resolve issues and manage orders.

Skills

Microsoft 365 administration

Networking fundamentals

Problem-solving

Communication skills

Tools

Windows

Android

Apple platforms

Intune

Endpoint Central

Job description

A healthcare service provider in the United Kingdom is expanding its IT team and seeking an IT professional to provide technical support and manage IT resources. This role requires 2+ years of multi-site IT support experience and strong skills in Microsoft 365. Candidates will manage hardware installations and solve technical issues while being part of a supportive IT team. A driving license is essential, and a competitive salary with benefits is offered.