Remote Lettings Assistant — Temp Role (Mar 2026)

Niyaa People; Remote; GBP 40,000 - 60,000; Full time

Job summary

A housing association in Leicester is looking for a Lettings Assistant to provide vital support during a busy period. This fully remote, full-time role is temporary, running until March 2026. Responsibilities include processing housing applications, managing documentation, and responding to customer inquiries. Ideal candidates should have experience in social housing and strong communication skills. An immediate start is available, making this a great opportunity to work with a reputable organization.

Benefits

Fully remote working

Full-time hours

Working with a well-established housing association

Immediate start available

Contract running until March 2026

Qualifications

• Experience in a social housing setting is essential.
• Familiarity with choice-based lettings processes.
• Ability to handle customer inquiries professionally.

Responsibilities

• Process housing applications and conduct eligibility checks.
• Advertise properties through lettings systems.
• Manage supporting documentation securely.
• Update housing management and allocations systems.
• Provide administrative support to the team.
• Respond to customer inquiries promptly.
• Complete work accurately and on time.

Skills

Previous experience working within social housing

Strong customer service skills

Excellent attention to detail

Good communication skills

Ability to manage competing priorities

Confidence using housing management systems

Ability to work independently

Tools

Locata

Job description

A housing association in Leicester is looking for a Lettings Assistant to provide vital support during a busy period. This fully remote, full-time role is temporary, running until March 2026. Responsibilities include processing housing applications, managing documentation, and responding to customer inquiries. Ideal candidates should have experience in social housing and strong communication skills. An immediate start is available, making this a great opportunity to work with a reputable organization.