Remote Junior Developer & App Support Engineer

SR2 | Socially Responsible Recruitment | Certified B Corporation; Bury; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A recruitment firm is seeking a Junior developer/Application Support Engineer to join their digital team. This mostly remote role involves providing technical support for various systems, troubleshooting issues, and creating user documentation. The ideal candidate has coding experience and a collaborative attitude. Salary can reach up to £37,000 based on experience. Opportunities for further development into engineering roles may be available.

Qualifications

• Some coding experience with various programming languages.
• Experience in providing technical support for software or CMS products.
• Exposure to software testing is useful, but not essential.

Responsibilities

• Provide technical level support for internal and customer-facing systems.
• Troubleshoot issues and monitor application performance.
• Create user-friendly support documentation, guides, FAQs, and incident reports.
• Participate in testing processes when needed.

Skills

Coding experience

Technical support

Troubleshooting

Collaboration

Communication skills

Job description

A recruitment firm is seeking a Junior developer/Application Support Engineer to join their digital team. This mostly remote role involves providing technical support for various systems, troubleshooting issues, and creating user documentation. The ideal candidate has coding experience and a collaborative attitude. Salary can reach up to £37,000 based on experience. Opportunities for further development into engineering roles may be available.