Remote IFS Support Specialist

Connor Fox Recruitment Solutions; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading technology consultancy in the UK is seeking an IFS Support Consultant to assist and support clients with their IFS systems. The role involves troubleshooting and resolving client issues while providing guidance on best practices for using IFS solutions. Strong knowledge of IFS systems and excellent customer service skills are essential. The position offers remote work with travel to client sites as needed, along with attractive benefits including generous holiday allowance and professional development opportunities.

Benefits

32 days holidays including Bank Holidays

Additional paid day off for birthday

Life assurance

Private healthcare

Enhanced pension contribution

Opportunities for professional development

Qualifications

• In-depth knowledge of IFS systems and their functionalities.
• Proficiency in identifying and resolving IFS system issues.
• Excellent communication skills for client interactions.

Responsibilities

• Provide support to clients using IFS solutions.
• Monitor incoming issues on the Service Desk.
• Document and track client inquiries effectively.

Skills

Technical Proficiency in IFS systems

Troubleshooting Skills

Excellent Customer Service

IFS Support Experience

Client Interaction

Job description

A leading technology consultancy in the UK is seeking an IFS Support Consultant to assist and support clients with their IFS systems. The role involves troubleshooting and resolving client issues while providing guidance on best practices for using IFS solutions. Strong knowledge of IFS systems and excellent customer service skills are essential. The position offers remote work with travel to client sites as needed, along with attractive benefits including generous holiday allowance and professional development opportunities.