Remote Housing Officer - Site Visits & Resident Care

Barker Ross; Devon and Torbay; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

A property management company is seeking a Housing Officer to support their property portfolio across Devon and Somerset. The role involves remote working with regular site visits to ensure high-quality service delivery to residents. Ideal candidates will have experience in housing management or customer-facing roles, and possess strong communication and problem-solving skills. This position offers flexibility, variety, and opportunities for development within the housing sector.

Benefits

Remote working with autonomy

Opportunities for development

Varied role with impact

Qualifications

• Experience in housing management or customer-facing roles preferred.
• Knowledge of tenancy management or repairs is beneficial.

Responsibilities

• Conduct site visits, property inspections, and move-ins.
• Raise and follow up on repairs and maintenance requests.
• Support with compliance checks and documentation.
• Provide excellent service to residents via phone and email.
• Assist with day-to-day operations and portfolio coordination.
• Maintain accurate records and ensure adherence to policies.

Skills

Experience in housing, lettings, or property management

Strong communication skills

Problem-solving skills

Organizational skills

Job description

A property management company is seeking a Housing Officer to support their property portfolio across Devon and Somerset. The role involves remote working with regular site visits to ensure high-quality service delivery to residents. Ideal candidates will have experience in housing management or customer-facing roles, and possess strong communication and problem-solving skills. This position offers flexibility, variety, and opportunities for development within the housing sector.