Remote Gaming Community Moderator - English & French

Arise Virtual Solutions; Remote; GBP 25,000 - 35,000; Part time

Job summary

A remote customer support platform is seeking a Remote Community Moderator. This role involves providing support to gamers through email and chat in both English and French. The ideal candidate will have a passion for gaming, exceptional communication skills, and experience in community moderation across various platforms like Discord and Facebook. No formal degree is required, but outstanding problem-solving abilities and a friendly demeanor are essential. Join a dynamic environment that allows you to work from home and set your own schedule.

Benefits

Work from home

Flexible scheduling

B2B relationship opportunity

Qualifications

• Proficient in reading, writing, and speaking English and French.
• Passion for gaming and customer engagement.
• Excellent at problem-solving and delivering customer service.

Responsibilities

• Provide email and chat support for customers.
• Engage with players and understand their issues.
• Moderate community channels and apply guidelines.

Skills

Fluency in English

Fluency in French

Engagement Moderation

Excellent communication skills

Tools

Discord

Facebook

YouTube

Instagram

Job description

A remote customer support platform is seeking a Remote Community Moderator. This role involves providing support to gamers through email and chat in both English and French. The ideal candidate will have a passion for gaming, exceptional communication skills, and experience in community moderation across various platforms like Discord and Facebook. No formal degree is required, but outstanding problem-solving abilities and a friendly demeanor are essential. Join a dynamic environment that allows you to work from home and set your own schedule.