Remote FinTech Support Specialist – Finance & Cards

Tabeo Ltd.; Remote; GBP 60,000 - 80,000; Full time

Job summary

A financial technology company is looking for a Customer Support Associate to operate remotely. The role includes ensuring timely resolution of customer inquiries, managing loan-related questions, and effective communication with customers. A minimum of 2 years in customer support is essential, ideally within the fintech sector, along with skills in troubleshooting and CRM systems. The position includes a competitive salary and employee benefits like health insurance and company trips.

Benefits

Health insurance

CPD packages

Company trips

Qualifications

• At least 2 years of customer support experience, ideally in fintech.
• Strong troubleshooting skills and experience with CRM systems.

Responsibilities

• Ensure timely ticket resolution for customer inquiries.
• Handle loan-related queries effectively.
• Communicate with customers to resolve issues.

Skills

Customer support experience

Troubleshooting skills

CRM systems

Job description

A financial technology company is looking for a Customer Support Associate to operate remotely. The role includes ensuring timely resolution of customer inquiries, managing loan-related questions, and effective communication with customers. A minimum of 2 years in customer support is essential, ideally within the fintech sector, along with skills in troubleshooting and CRM systems. The position includes a competitive salary and employee benefits like health insurance and company trips.