Remote Customer Service Advisor (Part-Time, Temp→Perm)

Pertemps; Bedworth; Hybrid; GBP 29,000; Part time

Job summary

A leading recruitment agency is seeking a Part-time Customer Service Advisor for Warwickshire County Council. In this temporary to permanent position, you'll assist customers with various inquiries, ranging from service registrations to digital transactions. Ideal candidates should have strong communication skills, problem-solving abilities, and a professional demeanor. Training is provided, and the role allows flexibility in location, whether remote or at council offices in Warwick or Bedworth.

Qualifications

• Experience in customer service roles.
• Ability to work independently and use IT systems.
• Confidence to seek support when needed.

Responsibilities

• Assist customers with registration and inquiries.
• Collect information on behalf of council services.
• Support access to council services online.

Skills

Confident communication with customers

Strong questioning and listening skills

Problem-solving abilities

Resilience in challenging conversations

Good basic IT skills

Self-motivated in remote work

Job description

A leading recruitment agency is seeking a Part-time Customer Service Advisor for Warwickshire County Council. In this temporary to permanent position, you'll assist customers with various inquiries, ranging from service registrations to digital transactions. Ideal candidates should have strong communication skills, problem-solving abilities, and a professional demeanor. Training is provided, and the role allows flexibility in location, whether remote or at council offices in Warwick or Bedworth.