Remote Customer Service Advisor – Client Care Specialist

Hopecompass; United Kingdom; On-site; GBP 21,000 - 25,000; Full time

Job summary

A dynamic support organization is seeking Customer Service Advisors for a remote permanent role. The position involves providing excellent service via phone and ensuring customer satisfaction. Ideal candidates should have strong communication, problem-solving skills, and be proficient in Microsoft Office. Salary ranges from £21,000 to £25,000, with additional bonus potential. Join a supportive team environment with generous benefits.

Benefits

25 days holiday plus bank holidays

Healthcare plan

Life assurance

Generous pension contribution

Volunteering day

Qualifications

• Experience in customer service roles preferred.
• Ability to deliver excellent customer experience.
• Strong problem-solving abilities.

Responsibilities

• Provide excellent customer service experience via phone.
• Act as the first point of contact for customers.
• Listen and find solutions to customer queries.

Skills

Excellent written & verbal communication skills

Excellent time management

Good level of numeracy

Good level of computer literacy

Accuracy

Tenacity

Integrity

Tools

Microsoft Office

Job description

A dynamic support organization is seeking Customer Service Advisors for a remote permanent role. The position involves providing excellent service via phone and ensuring customer satisfaction. Ideal candidates should have strong communication, problem-solving skills, and be proficient in Microsoft Office. Salary ranges from £21,000 to £25,000, with additional bonus potential. Join a supportive team environment with generous benefits.