Remote Customer Experience Associate

DEKALOGIC; Portsmouth; Remote; GBP 20,000 - 25,000; Full time

Job summary

A remote employment program provider is seeking a Customer Experience Associate for remote customer service roles. This position involves handling inquiries, resolving customer issues, and providing solutions to create a positive customer experience. The role supports flexible schedules and includes a free 5-day pre-employment training program to enhance skills needed for remote work.

Benefits

Free training program

Flexible work hours

Remote working opportunities

Qualifications

• Ability to handle customer inquiries and provide solutions.
• Strong communication skills required.
• Experience in outbound sales or customer service preferred.

Responsibilities

• Process customer service calls professionally.
• Respond to customer questions and resolve issues.
• Record accurate information on all calls.

Skills

Communication

Problem-solving

Customer Service

Job description

Overview

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a Customer Experience Associate?

We work with some of the UKs largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance.

Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.

This is a totally free (government funded) programme but some eligibility conditions will apply.

Programme Topics

• What is Remote & Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service & Business Admin Skills
• Equality & Diversity at Work

Limited places are available so apply online now!

Customer Experience Associate Job Overview

In a remote customer service job, you’ll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving.

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions
• Resolve customer issues
• Record and verify accurate information on all calls
• Maintain consistent, reliable attendance standards

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you.

Apply online today!

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