Remote Customer Care Specialist

Pertemps Southampton; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading Health Services Provider is hiring a fully remote Customer Service Advisor. The role involves delivering exceptional customer care, handling enquiries, and providing support via phone and email. Candidates should have at least 2 years of customer service experience, outstanding communication skills, and be proficient in IT. This position offers a salary ranging from £24,000 to £28,000, with provided IT equipment. Interested applicants should apply with an updated CV.

Qualifications

• Minimum of 2 years experience in customer service.
• Proficient IT user and experience with databases.
• Outstanding verbal and written communication skills.

Responsibilities

• Provide frontline telephone and email support.
• Book appointments for customers as required.
• Handle a high volume of calls and emails.

Skills

Customer service experience

Verbal and written communication

Problem-solving

IT proficiency

Job description

A leading Health Services Provider is hiring a fully remote Customer Service Advisor. The role involves delivering exceptional customer care, handling enquiries, and providing support via phone and email. Candidates should have at least 2 years of customer service experience, outstanding communication skills, and be proficient in IT. This position offers a salary ranging from £24,000 to £28,000, with provided IT equipment. Interested applicants should apply with an updated CV.