Remote App Support Engineer - CMS & Web Apps

SR2 REC LTD; Cardiff; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A digital product-focused company in Cardiff is seeking an Application Support Engineer to join their team. This mostly remote role involves supporting various internal and customer-facing systems, troubleshooting issues, and collaborating with developers on technical challenges. The ideal candidate will have experience with software or CMS products and a proactive approach to testing and documentation. Apply to chat more about the opportunity.

Qualifications

• Experience troubleshooting issues and monitoring application performance.
• Ability to create clear documentation like guides and FAQs.
• Hands-on testing experience for integration and regression.

Responsibilities

• Support a range of internal and customer-facing systems.
• Work closely with development teams to tackle technical challenges.
• Participate in testing when needed to ensure system reliability.

Skills

Experience supporting software or CMS-based products

Familiarity with software testing

Collaborative attitude

Job description

A digital product-focused company in Cardiff is seeking an Application Support Engineer to join their team. This mostly remote role involves supporting various internal and customer-facing systems, troubleshooting issues, and collaborating with developers on technical challenges. The ideal candidate will have experience with software or CMS products and a proactive approach to testing and documentation. Apply to chat more about the opportunity.