Relief Security Officer

First Response Group; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A security services provider in the United Kingdom is seeking dependable Security Officers to safeguard client premises. The role includes conducting regular patrols, monitoring access, responding to incidents, and maintaining accurate logs. Candidates should have an excellent customer service approach, a valid SIA licence, and the ability to work various shifts. Ideal applicants will thrive in structured environments, demonstrating teamwork and attention to detail.

Responsibilities

• Conduct regular patrols to detect signs of intrusion.
• Monitor entrances and exits, verify passes, and authorize visitors.
• Respond promptly to alarms, emergencies, and incidents.
• Provide a professional, approachable presence and assist visitors.
• Maintain accurate logs and incident reports.
• Identify and report hazards, ensuring safety.

Skills

Excellent communication and interpersonal skills

Strong attention to detail and observational ability

Ability to remain calm and professional under pressure

Reliable and trustworthy with a flexible approach to working hours

Ability to work independently and as part of a team

Education

Valid SIA licence

Driving Licence

5-year checkable work or education history

FREC 3 (desirable)

Job description

At First Response Group, we deliver exceptional security services with professionalism and a strong sense of community. As an SIA Approved Contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, we set the benchmark for quality and reliability in the industry.

We are seeking dependable and professional Security Officers to safeguard our clients' premises. This role is ideal for individuals who thrive in a structured environment, value teamwork, and deliver outstanding customer service. Experience in mobile patrolling is highly preferred.

About the Role

• Patrolling & Monitoring: Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.
• Access Control: Monitor entrances and exits, verify passes, and authorize visitors in line with site protocols.
• Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
• Customer Service: Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.
• Reporting: Maintain accurate logs and incident reports for compliance and handover purposes.
• Health & Safety: Identify and report hazards, ensuring a safe environment at all times.

Requirements

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong attention to detail and observational ability
• Ability to remain calm and professional under pressure
• Reliable and trustworthy with a flexible approach to working hoursAbility to work independently and as part of a team

Qualifications

• Valid SIA licence
• Driving Licence
• 5-year checkable work or education history
• Willingness to work a variety of shifts, including nights, weekends, and holidays
• FREC 3 (desirable)