Relief Security Officer

Anchor Group Services; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider is seeking an experienced Relief Security Officer to join their team in Leeds. This role focuses on providing exceptional customer service, ensuring the safety of clients' properties, and requires a valid SIA licence. Responsibilities include monitoring CCTV systems, reporting irregularities, and maintaining a professional conduct. The ideal candidate should have strong communication skills and the ability to handle conflicts. This position offers access to training and various benefits, with a pay rate of £12.21 per hour.

Benefits

Access to nationally recognised courses

Discounted training rates

Auto Enrolment Pension

Cycle to Work Scheme

Free Employee Assistance Programme

Reward and Recognition awards

Qualifications

• Full 5-year employment checkable history.
• Valid frontline SIA licences DS or SG.
• Customer Service experience and confidence to handle conflict.

Responsibilities

• Protect the clients' property and assets by providing security services.
• Prevent losses and damage by reporting irregularities.
• Operate and monitor site CCTV equipment.

Skills

CCTV

Customer Service

Communication skills

Computer Skills

Job description

Job Role : Relief Security Officer

Working Hours : Zero hours

Pay : 12.21 per hour

Location : Riverside West Leeds LS1 4AW

Reporting to : Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Relief Security Officer to join our established security team based in Leeds.

The successful candidate must have a valid SIA Licence as a minimum with CCTV preferred but not essential as training will be provided. You will be required to provide a high level of customer service to visitors in the centre complete patrols and remain vigilant at all times.

Duties include

• Protecting the clients property people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations information occurrences and surveillance activities
• Maintaining organisations stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site providing a professional and friendly service
• Understanding the needs of our customer respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy
• Access to SIA and First Aid training at discounted rates with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24 / 7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Whats Next

If you would like to be considered for this position APPLY NOW and we will be in touch.

Other companies may call this role : Security Specialist Security Operative Patrol Officer Shopping Centre Security Officer Security Enforcement Officer SIA Security Officer

Within commuting distance of : Leeds Headingly Holbeck Gildersome Morely Beeston Pudsey Rothwell

Required Skills : Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment

Key Skills : CCTV,Customer Service,Communication skills,Computer Skills,ICD Coding,Military Experience,Law Enforcement,NIST Standards,Security,DoD Experience,RMF,Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 12 - 12