Relief Retail Security Officer

Mitie; Rottingdean; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in Rottingdean seeks a Retail Security Officer to ensure exceptional customer service and safety in stores. The role involves deterrence of public order offences, conducting patrols, and using CCTV for crime reduction. Candidates should ideally hold an SIA licence or be willing to obtain one, and a full 5-year checkable employment history is required. The position offers various benefits including annual leave, pension, and access to employee discounts.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licencing programme

Access to employee benefits

Qualifications

• Must have a current SIA licence or be willing to obtain one.
• Full 5-year checkable employment history required.
• Ability to work varied shifts.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV to reduce crime and stock loss.
• Liaise with store management and police as required.

Skills

Customer service

CCTV operation

Public safety awareness

Education

SIA licence or SIA Certificates

Job description

Pay rate: £13.85

Various Shifts all around London (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities