Relief Retail Security Officer

Mitie; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a Retail Security Officer in Northampton to ensure customer safety and deliver exceptional service. Responsibilities include store patrols, deterring public order offences, and utilizing CCTV systems. Preferred candidates will have a current SIA licence. The role includes benefits such as a pension scheme, training programs, and career progression opportunities.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Access to employee benefits

Qualifications

• Experience in delivering exceptional customer service.
• Ability to conduct store patrols effectively.
• Knowledge of using CCTV systems.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems for crime reduction.
• Liaise with management and police.

Skills

Customer service

CCTV operation

Public safety

Education

Current SIA licence or Certificates

5-year checkable employment/education history

Job description

Pay rate: £12.60

Location: Northampton. Rugby, Kettering, Corby,

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid