Relief Retail Security Officer

Mitie; Lancaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security service provider in Lancaster is seeking a Retail Security Officer to ensure a safe shopping environment and provide excellent customer service. Key responsibilities include patrolling the store, deter criminal activity, and working with management and law enforcement. Candidates should have a current SIA license or certificates and a history of employment or education verification. The position offers benefits such as contracted hours, career progression, and paid breaks.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Paid breaks

Qualifications

• You should hold a current SIA licence or SIA Certificates.
• A full 5-year checkable employment/education history is necessary.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with store management.
• Collaborate with police as necessary.

Skills

Exceptional customer service

Ability to deter violence

CCTV operation

Liaison with police

Education

Current SIA license or SIA certificates

Job description

Pay rate: £12.60

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licensing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid