Relief Retail Security Officer

Mitie Group plc.; Lancaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known security services provider in the UK is seeking a Retail Security Officer. The ideal candidate will provide outstanding customer service while ensuring a safe shopping environment. Responsibilities include conducting store patrols, liaising with management and police, and utilising CCTV systems. An SIA licence is preferred but training may be provided. Competitive benefits include paid breaks, annual leave, and progression opportunities.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Access to financial services and retail discounts

Apprenticeship schemes

Progression and development opportunities

All breaks are paid

Qualifications

• Preferably hold a current SIA licence or SIA Certificates.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support the reduction of crime and stock loss.
• Liaise with store management teams.
• Foster a working relationship with Police and crime partnerships.

Job description

Overview

Pay rate: £12.60. Various Shifts (to be discussed at interview but must be able to work weekends)

Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting: It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid