Relief Retail Security Officer

Mitie; Herne Bay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Herne Bay is seeking a Retail Security Officer to ensure a safe shopping environment. Responsibilities include delivering exceptional customer service, conducting store patrols, and liaising with management and police. Candidates should ideally hold an SIA licence and have a comprehensive 5-year employment history. Benefits include contracted hours, paid breaks, and various support programs.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to financial services, retail discounts, reward schemes

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Qualifications

• Ability to deliver industry leading customer service.
• Experience in deterring violence and public order offences.
• Full 5-year checkable employment/education history.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime and stock loss.
• Liaise with store management.
• Work with police and crime partnerships.

Skills

Exceptional customer service

Knowledge of CCTV systems

Patrol and security experience

Education

Current SIA licence or SIA Certificates

Job description

Overview

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service


• To deter violence and public order offences


• To conduct patrols of the store


• Utilising CCTV systems to support the reduction of crime and stock loss


• Liaise with the store management teams


• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store


• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours


• Annual leave entitlement


• Pension and Life insurance schemes


• Free uniform supplied


• SIA Re-licencing programme


• Comprehensive induction and training programme


• Access to Mitie\'s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.


• Apprenticeship schemes


• Progression and development opportunities


• All breaks are paid