Relief Retail Security Officer

Mitie Group plc.; Brentwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services company is seeking a Retail Security Officer in Brentwood. This role involves delivering exceptional customer service while ensuring a safe shopping environment. Responsibilities include conducting store patrols, liaising with management and police, and utilizing CCTV systems for crime prevention. Applicants should preferably hold a current SIA licence, be willing to work various shifts including weekends, and have a full checkable employment history. Benefits include contracted hours, training, and staff discounts.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform

Access to employee discounts

Paid breaks

Qualifications

• 5-year checkable employment/education history is required.
• Ability to attend various locations, including Brentwood and surrounding areas.
• Weekend availability is essential.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV to support crime reduction.
• Liaise with store management and law enforcement.

Skills

Customer service

Conflict resolution

CCTV operation

Education

Current SIA licence or certificates

Job description

Pay rate: £12.60 MUST BE ABLE TO ATTEND THE FOLLOWING AREAS – BRENTWOOD, BASILDON, SPRINGFIELD, SOUTHEND, ROMFORD AREA. Must be available weekends; own vehicle an advantage owing to shift times; various shifts (to be discussed at interview).

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA certificates (but in some circumstances training for a licence can be provided).

Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid