Relationship Manager

British Library; Greater London; On-site; GBP 35,000; Full time

Job summary

A national library in Greater London is seeking a Relationship Manager to oversee the Get Ready for Business Growth programme, facilitating support for aspiring entrepreneurs and established business owners. You will ensure a seamless client journey for multiple businesses and coordinate post-programme engagements with an extensive network of graduates. The role offers a competitive salary, flexible hours, and a strong pension scheme, aimed at creating an inclusive workplace.

Benefits

Competitive salary

Fantastic pension scheme

Flexible working hours

25 days holiday

Qualifications

• Experience in client engagement and management.
• Ability to oversee a diverse network of businesses.
• Strong organizational and communication skills.

Responsibilities

• Administer the Get Ready for Business Growth programme.
• Ensure a seamless client journey for 12-13 businesses quarterly.
• Engage with a network of 700+ graduates through events.

Job description

Location

St Pancras

Contract

Fixed Term until 31 March 2027

Hours

Full time (36 hours)

Grade

B

Salary

£34,608 per annum

About the role

The Business and Intellectual Property Centre (BIPC) at the British Library supports aspiring entrepreneurs and established business owners. Get Ready for Business Growth is the BIPC’s flagship scale‑up provision, a virtual, cohort‑based programme of workshops and 1:1 support.

We seek a Relationship Manager to administer the programme, ensuring a seamless client journey and overseeing engagement for 12‑13 businesses each quarter. The role also involves post‑programme support, engaging a network of 700+ graduates through quarterly events.

What we can offer you

• A competitive salary.
• A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher depending on grade).
• Flexible working hours, with the ability to take up to 5 days flexi leave in a 3‑month period.
• 25 days holiday.
• Full details of employee benefits can be found on our Careers: Benefits page.

Things you need to know

• We are unable to provide sponsorship under the UK Skilled Worker visa for this role.
• Successful candidates must undergo a criminal record check (DBS check).
• Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.
• We particularly welcome applications from Black, Asian, Mixed Race and other ethnically diverse candidates and disabled candidates. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.

Closing date

25 January 2026

Contact

If you have any questions, please contact [e-mail]