Relationship Director, SME

Lloyds Banking Group; Oxford; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading financial services provider is seeking a Relationship Director for its SME team in Wiltshire and Oxfordshire. This role involves managing a diverse portfolio of SME clients, driving growth, and providing tailored financial solutions. The ideal candidate should have a track record of winning new business, strong communication skills, and an understanding of risk management. This position offers hybrid work arrangements, a competitive salary, and an extensive benefits package.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Track record in corporate or commercial banking.
• Experience in credit evaluations and recommendations.
• Strong communication skills in client relationships.

Responsibilities

• Act as a strategic advisor to clients.
• Provide Commercial Banking services.
• Lead initiatives to attract new clients.
• Engage with local business communities.
• Collaborate with internal and external partners.
• Support clients on sustainability strategies.
• Oversee lending assessments effectively.

Skills

Winning new business in competitive environments

Evaluating financial propositions

Building and maintaining client relationships

Understanding risk in lending

Team collaboration

Job description

JOB TITLE : Relationship Director, SME

SALARY : From £83,000+ (dependent on experience)

LOCATIONS : Wiltshire & Oxfordshire

HOURS : Full-time

WORKING PATTERN : Our work style is hybrid, which involves spending at least one day per week, or 20% of our time, at one of our office sites.

About This Opportunity

We’re looking for adynamic and driven Relationship Director to join our SME team at Lloyds Banking Group. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional financial solutions.

In this role, you’ll play a key part in shaping our market presence and helping businesses achieve their financial goals and ambitions.

You’ll manage a diverse portfolio ofnew and existing SME clientswith turnovers between £10m–£25m, ensuring outstanding client experiences while driving growth in income, balance sheet, and market share. By delivering tailored financial solutions and building strong, trusted relationships, you’ll position Lloyds as the leading bank for businesses across Wiltshire and Oxfordshire .

Your work will combinestrategic growth, risk management, and community engagement, making a real impact on local businesses and the wider market.

What You’ll Be Doing

• Build Trusted Relationships : Act as a strategic advisor to high-value clients, placing their needs at the centre of everything you do.
• Deliver Tailored Solutions : Proactively identify and provide Commercial Banking services, including day-to-day banking, payments, deposits, cards, and lending.
• Drive Growth : Lead initiatives to attract new clients through strategic outreach and relationship building, while expanding revenue, balance sheet, and client base.
• Be a Local Leader : Maintain a strong presence in Wiltshire and Oxfordshire, engaging with business communities and influencers to position the Bank as the leading partner for clients.
• Collaborate for Success : Forge strong partnerships with internal teams and external partners to unlock opportunities and deliver comprehensive solutions.
• Champion Sustainability : Support clients on ESG strategies and their journey to Net Zero.
• Manage Risk Effectively : Oversee lending assessments and contingent liabilities, ensuring compliance with asset quality and policy guidelines.

What You’ll Need

• A consistent track record of winning new business in a competitive environment within corporate or commercial banking.
• Demonstrable credit experience, skilled at evaluating propositions and making confident and effective commercial recommendations to the Credit team.
• Strong communication skills with experience in building, crafting, and maintaining relationships with clients and influential external partners.
• A collaborative teammate with the drive and passion to succeed both individually and as part of the wider team.
• An understanding and appreciation of the different types of risk in a lending environment and how to minimise these risks effectively.

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes :

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.