Relationship Analyst (Wholesale)

Aldermore Bank; Reading; On-site; GBP 100,000 - 125,000; Full time

Job summary

A well-established bank is seeking an Analyst for their Wholesale team in Reading. You will support sales and operational activities, ensuring a strong customer focus while adhering to compliance. The ideal candidate will have proven experience in asset finance, strong analytical and communication skills, and a proactive approach to problem-solving. Benefits include a competitive salary, discretionary bonuses, and professional development opportunities. This role offers a chance to work in a fast-paced environment while fostering valuable relationships.

Benefits

Discretionary bonus scheme

Private Medical Insurance

Hybrid Working

Employee Assistance Programme

Qualifications

• Proven experience in the asset finance industry, ideally with varied financial products.
• Strong writing and numerical skills with attention to detail.
• Ability to manage multiple tasks under pressure.
• Excellent verbal and presentation communication skills.

Responsibilities

• Support sales and operational activity within the Wholesale team.
• Build relationships with customers and stakeholders.
• Respond to customer queries professionally and timely.
• Ensure compliance with regulatory payments and training requirements.

Skills

Analytical skills

Communication skills

Customer service

Job description

Overview

The Vacancy

Aldermore Group – why we exist

Let us tell you a bit about us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their start-ups; we give first-timers a leg-up on to the property ladder; we open up the lending market to many; and thousands of customers choose MotoNovo Finance every week to buy their next car, van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Opportunity

Let us tell you a bit about the opportunity

This is an exciting opportunity to step into a key Analyst role within the Wholesale team. You’ll play a hands-on part in supporting sales and operational activity, working closely with Business Development Managers and their clients to drive customer-facing tasks such as transaction packaging, progression, documentation, block and receivables payouts, and ongoing portfolio administration.

You’ll build strong relationships with customers, funding partners, and internal stakeholders, ensuring every interaction delivers an exceptional experience. With a proactive and enthusiastic approach, you’ll help the Wholesale team achieve its commercial goals while developing valuable expertise in a fast-paced environment.

What will your day look like?

• Work collaboratively with the Head of Wholesale, Analysts, and Business Development Managers to support team and wider Business Finance objectives.
• Maintain a strong customer focus while ensuring the bank remains safe and compliant.
• Build and nurture relationships with internal departments and key stakeholders.
• Take ownership of customer and partner queries via phone or email, delivering a professional and timely response.
• Provide relationship support to funding partners, becoming the primary point of contact for designated accounts.
• Complete all mandatory training and ensure ongoing compliance requirements are fully met.

What do we expect from you

• Proven experience in the asset finance industry, ideally with exposure to a variety of financial products and operational structures.
• Strong written, numerical, and analytical skills with excellent attention to detail and accuracy.
• Demonstrated ability to prioritise, organise, and manage multiple tasks or team workloads under pressure.
• Excellent verbal, written, and presentation communication skills.
• A proactive team player who is highly motivated, enthusiastic, and committed to supporting colleagues and delivering outstanding customer service.
• Willingness to learn new skills, embrace change, challenge existing processes, and maintain a strong focus on quality, compliance, and achieving goals.

Behaviour Framework

Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.

The Benefits

As you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.

Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect :

• Discretionary bonus scheme
• Aviva Digital GP
• Bus And Tram Benefit
• Employee Assistance Programme
• Eyecare Voucher & Display Screens / Desk Set-Up
• Flu Jab Vouchers
• Group Income Protection
• Life Assurance
• Metrolink Annual Pass & Clipper Ticket
• Microsoft Discounts
• Private Medical Insurance Shopping Discounts
• Toothfairy
• Your Workplace Pension
• Hybrid Working
• Critical Illness
• Cycle To Work
• Dental Insurance
• Give As You Earn
• Government Tax-Free Childcare Scheme
• Octopus Electric Vehicles
• Save Our Planet
• Season Ticket Loan
• Spouse Or Partner Life Assurance
• Technology
• Wearable Technology
• Wellbeing App
• Will Writing